Who we are

Our website address is: https://we-buy-ebikes.co.uk. We are operated by Ebikes-Unlimited, registered at Saxon House, Broadfield Business Centre, Broadfield Road, Sheffield, United Kingdom, S8 0XQ.

What personal data we collect and why

Valuation Forms

When you request a valuation, we collect your name, email address, phone number, postcode, and details about your e-bike, including photos and frame numbers. We use this strictly to provide your valuation. We do not add your details to any marketing newsletters. All our e-bike valuations are completed by human experts, and we do not use automated decision-making or profiling algorithms.

Comments

This site does not accept comments

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.

User account cookies

This site does not allow the creation of user accounts and therefore does not set any account cookies.

How we use and share your data

Third-Party Services

We use Google Analytics to monitor our website traffic and performance. We do not use embedded content from other websites

Couriers and Logistics

If you accept our valuation and we agree to buy your e-bike, we may share your address and contact details with our trusted courier partners. This is strictly to arrange the safe collection of your bike.

Data retention and security

How long we keep your data

We retain valuation data indefinitely to help prevent fraud.

How we protect your information

We store your data securely and do not share it with unauthorised parties. Our website uses standard SSL encryption to protect the information you submit. Payments for your e-bike are made directly via bank transfer or cash. And we never store your personal bank details on our website infrastructure.

Your rights and contact details

What rights you have

You can also request that we erase any personal data we hold about you. But this does not include any data we are obliged to keep for administrative, legal, fraud prevention, or security purposes.

Contact us

If you have any questions or concerns regarding your data, the best person to contact is our Data Protection Officer. You can write to Bilal Rahim at Ebikes-Unlimited, Saxon House, Broadfield Business Centre, Broadfield Road, Sheffield, United Kingdom, S8 0XQ.